Our appointments are scheduled specifically for each patient. We ask that you kindly notify us at least 2 business days prior if you are unable to attend your appointment to avoid a cancellation charge. We would gladly reschedule another convenient time for you.
We try our best to run on schedule and ask that you do your best to be on time. If you are late, we may have to reschedule your appointment so that other patients are not kept waiting.
As a courtesy, we are happy to assist our patients with their dental benefits by filling out necessary forms. However, due to the changes in insurance benefits, we ask that all treatment be paid for at the time of service and your dental insurance company will reimburse you directly. For your convenience, we accept cash, VISA, Mastercard and Interac.
When extensive treatment is necessary, an estimate of the fee will be presented before the treatment begins. We ensure that you are comfortable with financial arrangements prior to treatment.
Our reception team would be pleased to answer any questions you may have regarding fees, insurance and financial arrangements. We are here to help you and we thank you in advance for your cooperation.
As a courtesy to our prescheduled patients, a phone call is requested to reduce waiting time for everyone. Please note that at an emergency appointment the dentist will relieve your discomfort and make a diagnosis regarding necessary treatment. At that time we would be happy to discuss treatment options and fees.